Suitability Monitoring

Patriot Manager™ provides an automated monitoring analysis of new business as it relates to the agent conduct, product placement, and customer profile.

Based on new business activity, Patriot Manager analyzes the transaction to determine if a suitability infraction has occurred. Notification to the user is provided in an online, real-time solution providing the user with the reason for the infraction as well as related information pertinent to the resolutions and action needing to be taken.

Intuitive, easy to use and powered by years of industry-specific knowledge, Patriot Manager is an automated, comprehensive suitability compliance solution with the enhanced features you can depend on to identify potential suitability infractions and simplify operations. Patriot Manager's fully-inclusive feature list can be broken down into 4 main categories:

Monitor

Aquilan's Patriot Manager gives you complete insight into your operations, linking disparate data sources, no matter the complexity, to give you a 360 degree view of your operations across the enterprise.

Key features include:

• Customer risk assessment: Monitor high risk customers by proactively identifying suspicious consumer patterns and unusual behaviors
• Customer correlation assessment/Know Your Customer: Gain an enterprise-wide view of your customer by connecting disparate data and closing critical information gaps
• Transaction and agent monitoring: Identify suspicious activities with real-time monitoring of key contributors including individual transactions and in-house agents

Detect

Patriot Manager's automated, rules driven approach combined with industry-specific indicators and alerts and adjustable thresholds, accurately identifies suspicious activities, reducing the number of false positives and ultimately, freeing up time for more thorough investigations of truly suspicious activities.

Key features include:

• Red flags/indicators: Identify more truly suspicious activities with industry defined indicators developed to accurately pinpoint suspicious actions at the industry level
• Automatic alerts: Receive notice of suspicious activities through automated alerts

Track/Manage

Patriot Manager simplifies investigations of suspicious activities by guiding the investigation process to ensure close tracking of each activity, thorough investigation procedures and completed steps for proper resolution.

Key features include:

• Activity tracking: Track and monitor required investigation activities through an activity tracker application to ensure thorough investigations and reduce the risk oversights
• Case management: Follow suspicious cases from beginning to end and confirm required steps have been taken for case resolution with automated case management

Report

Aquilan's Patriot Manager significantly simplifies the highly detailed reporting and auditing process required for the investigation of all suspicious activities.

Key feature includes:

• Audit history: Maintain an easy to access audit trail of past and current investigations, including a comprehensive list of flagged activities, related actions, notes recorded and steps to resolution

» Find out more about the features included in Patriot Manager, contact Aquilan today.